Success
Customer Success & Support
The Hub is the foundation of our customer support function, giving you on-demand access to training videos, documentation, uptime metrics, and release announcements. The Hub portal is also where you log tickets for issues, questions, or feature requests so you have assurance that everything is tracked and acted on transparently.
SUCCESS
24×7 Expert Support
Prefer to talk to a real person?
Our toll-free support line is available around the clock, connecting you directly with seasoned professionals for technical support.
With decades of combined experience across implementation, product management, and engineering, our team can troubleshoot, resolve, and educate in minutes. Every interaction is logged in the Hub for full visibility.
Feature Requests & Roadmap
Over 80% of product innovation comes directly from customer feedback. Feature requests are logged, reviewed, and prioritized to benefit the broader community—so your ideas directly shape the platform’s future.
CLDigital Engage
Join a growing network of peers through our active user community. CLDigital Engage encompasses quarterly User Groups that give you a front-row seat to new features, best practices, and real-world experiences shared by other customers.
FAQ
Success FAQs
How do I access training, documentation, and release updates?

You can find all training videos, product documentation, uptime metrics, and release announcements in The Hub—our on-demand resource center and support portal.
What if I need immediate help with an issue?

How can I suggest a new feature or improvement?

Is there a way to connect with other CLDigital users?

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